Privacy Policy
Air Planet HVAC Inc. (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website https://airplanetac.com.
Who We Are
Our website address is: https://airplanetac.com. We provide HVAC services and related solutions to residential and commercial customers.
Information We Collect
We may collect personal information such as your name, email address, phone number, service address, and any other details you provide through contact forms, service request forms, quote requests, phone calls, emails, or comments on our website.
We may also automatically collect certain technical information, including your IP address, browser type, device information, pages visited, and general website usage data to help us improve website performance and user experience.
How We Use Your Information
We may use the information we collect to:
- Respond to inquiries, quote requests, and service appointments
- Provide HVAC services and customer support
- Communicate with you about your requests, appointments, or follow-up needs
- Improve our website, services, and customer experience
- Maintain website security and prevent spam or misuse
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to determine whether you are using it. The Gravatar service privacy policy is available at https://automattic.com/privacy/. After approval of your comment, your profile picture may be visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website may be able to download and extract location data from images posted on the site.
Cookies
Our website may use cookies and similar technologies to improve your browsing experience, remember user preferences, analyze site traffic, and support website functionality.
If you leave a comment on our site, you may opt in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when leaving another comment. These cookies may last for up to one year.
If you visit our login page, a temporary cookie may be set to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
If you log in, we may set cookies to save your login information and screen display preferences. Login cookies typically last for two days, and screen options cookies may last for up to one year. If you select “Remember Me,” your login may persist for two weeks. Logging out will remove login cookies.
If you edit or publish content, an additional cookie may be stored in your browser. This cookie includes no personal data and simply indicates the post ID of the content you just edited. It expires after one day.
Embedded Content From Other Websites
Pages on this site may include embedded content such as videos, images, maps, or articles. Embedded content from other websites behaves in the same way as if you visited those websites directly.
These third-party websites may collect data about you, use cookies, embed additional tracking, and monitor your interaction with that content, including if you are logged in to those third-party services.
Who We Share Your Data With
We do not sell your personal information. We may share your information with trusted service providers or platforms that help us operate our website, communicate with customers, prevent spam, or provide requested services, but only as reasonably necessary for those purposes.
If you request a password reset, your IP address may be included in the reset email.
How Long We Retain Your Data
If you leave a comment, the comment and its metadata may be retained indefinitely. This allows us to recognize and approve follow-up comments automatically instead of holding them in a moderation queue.
For users who register on our website, if applicable, we store the personal information they provide in their user profile. Users can view, edit, or delete their personal information at any time, except for their username. Website administrators can also see and edit that information.
We may also retain contact form submissions and related communications for customer service, recordkeeping, and legal or administrative purposes.
What Rights You Have Over Your Data
If you have an account on this site or have left comments, you may request an exported file of the personal data we hold about you, including any data you have provided to us. You may also request that we erase any personal data we hold about you, subject to any legal, administrative, or security obligations that require us to retain certain information.
Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service. Website data may also be processed by trusted third-party tools or hosting providers used to support the operation and security of the site.
Data Security
We take reasonable administrative, technical, and physical measures to help protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Third-Party Services
Our website may use third-party tools, plugins, integrations, or embedded services to improve performance, communication, spam prevention, analytics, or website functionality. These third parties may process certain information in accordance with their own privacy policies.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, website features, or legal requirements. Any updates will be posted on this page with a revised effective date.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact Air Planet HVAC Inc. through our website at https://airplanetac.com.
Effective date: March 24, 2026
